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Childline

What is Childline?
Childline provides a 24 hour listening service for all children up to the age of 18. 
Childline seeks to empower and support children using the medium of telecommunications and information technology.
 
What does Childline do?
The Childline phone service is available 24 hours a day, 7 days a week, 365 days a year.
Childline receives thousands of calls every year.  These are answered by volunteers and staff who are trained to listen and understand young people.
 
Young people contact the service for a wide range of reasons such as bullying, sexuality, everyday chat and lots of other issues.
 
Putting you in control
Childline is a service for and owned by young people which means:
  • The young person can decide what they want to talk about
  • The young person can remain anonymous – they don’t have to give their name so there are no consequences to making a call
If they aren’t safe and tell us where they are, we will pass their details on to someone who can help, like the Gardai or a Social Worker.  If they don’t give their name, no action will be taken – so they can stay in control. 
 
Childline Online
 
Text support
‘Teentxt’ is a live one-to-one text messaging support service for young people. By texting the word ‘Talk’ to 50101 a young person from anywhere in Ireland can avail of this free confidential service.
‘Automated Text’ is a free service which provides a young person with support on a variety of issues including pregnancy, suicide, facts of life etc. This service can be accessed by texting ‘List’ to 50101.

If you would like to give us your views about Childline’s range of services you are welcome to complete our Childline Viewpoint questionnaire and our TEENTXT questionnaire which are available on www.childline.ie
 
Web support
Childline online answers messages posted on the Childline message board for all young people. Young people can post private and public messages depending on whether they want to chat privately or post a public message that can be viewed by other young people.
Childline online also offers a one-to-one live chat service.
 
This website also provides access to games, information about specific topics such as bullying, family break up and lots more.
 
You choose: The young person decides the type of support provided.  Childline can offer support through web text or phone or through a combination of all three!

Contact Childline
By Phone: Telephone 1800 666 666

By Email: log on to www.childline.ie and select public or private message
 
One 2 One live chat: log on to www.childline.ie and select One to One service
 
By Text: Text the word ‘talk’ to 50101