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ISPCC Integration Service, Mosney

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ISPCC Integration Service


The ISPCC Integration Service, supported by the Daffodil Foundation, is a new and developing project, which works with families seeking International Protection in Ireland. The service supports families residing in Mosney Accommodation Centre. 

The overall objective of this service is to support families in successfully integrating into Irish society by promoting empowerment, connection and resilience. It is a unique service in that it offers a variety of projects to support the different members of the community and their needs – including individual therapeutic support work, a confidential listening service, community engagement, advocacy, integration and parenting support.   

In the past year, the programme has focused on the following areas: 

The Community Navigator Service

Childline Therapeutic Support Work

Direct Provision Support Line


The Community Navigator Service

The Community Navigator Service is run by a group of residents living in Mosney. The service provides friendly informal supports to families in Mosney seeking integration.

The community navigators act as a link between residents and services in both Mosney and the wider community by providing up-to-date information on upcoming events and activities, signposting to available services and offering initial support and guidance to residents in their own language. The service was launched at the beginning of February 2020.

Residents from a diversity of backgrounds who volunteer with the service on-site are both trained and supported by the ISPCC Integration Officer.

By identifying needs and understanding strengths / interests among residents, we hope to support the planning of future integration events.


Childline Therapeutic Support Work

At the end of 2019, the ISPCC identified a need for individual therapeutic support work for families living in Mosney.

At the beginning of 2020, the ISPCC began delivering Childline Therapeutic Support Work services to children, young people and parents.

Service interventions are based on individual strengths and needs assessments and in partnership with the child, young person or family, we develop tailor-made intervention plans to meet their needs.

Our professional services are based on a resilience model and provide children, young people and families with therapeutic support during difficult or traumatic times in their lives.

Families can self-refer to this service or can be referred by a professional. Reasons for referring to the service may include; emotional/behavioural difficulties, parenting support, child/parent relationship issues, etc. 

The ISPCC understands that families residing in Direct Provision face additional stressors due to the often prolonged asylum process, the trauma they may have experienced in their country of origin and/or during the migration process and through separation/loss of family, friends and home. This service takes all of these factors into consideration when working with a family, whilst also recognising the challenges migrants in Ireland face.  


Direct Provision Support Line

The ISPCC Direct Provision Support Line is a support line specifically for families living in direct provision.

It provides a confidential listening service, offering information, advice, advocacy and emotional support to parents living in the direct provision system.  

This service enables the caller to talk over their needs with the ISPCC Integration Officer,  who offers non-judgemental support, information and guidance.  Through this service, the ISPCC has offered support to families both entering and transitioning out of Direct Provision. 

The ISPCC Integration Service continues to evolve, based on the needs of the community it serves.


For further information on any of the services outlined above, please don’t hesitate to contact:

Emma Maguire, ISPCC Integration Officer

Email: [email protected].ie

To read the ISPCC’s November 2020 Submission to the Department of Children, Equality, Disability, Integration and Youth on the Government’s White Paper to end the current Direct Provision system, click here.