Welcome to Ask Robyn

Hello, and thank you for reaching out to us. We’re really sorry to hear how stressful this situation is for you, especially at a time of year that can already feel overwhelming. Worrying about child maintenance and finances coming up to Christmas can place a huge emotional strain on parents, and it’s completely understandable that you’re feeling anxious and under pressure. You’re not alone in this, and support is available.

Why this feels so hard right now

At this time of year, costs often increase, and expectations can feel higher. As a result, missing or delayed child maintenance payments can create fear about meeting your child’s needs or providing a sense of normality. These worries can build quickly, and it’s important to acknowledge how heavy that burden can feel. Importantly, your concern shows how much you care about your child’s wellbeing.

Practical steps you can take

First, if you have an informal maintenance agreement, it may help to contact the other parent again, if it feels safe to do so, and clearly explain the urgency of the situation. However, if payments are consistently unreliable, you may wish to explore a more formal arrangement. For example, the Department of Social Protection or a family mediation service can offer guidance on next steps and available supports.

Seeking additional supports

In the meantime, you might also be entitled to short-term financial supports, such as Exceptional Needs Payments or community-based assistance. Additionally, organisations like Citizens Information can help you understand your rights and options. Reaching out for this type of help can feel daunting, but it can make a meaningful difference during a difficult period.

Taking care of yourself and your child

Finally, it’s important to be kind to yourself. Financial stress can take a toll on your wellbeing, which in turn affects family life. Talking things through with someone supportive can ease that pressure and help you feel less alone.

If you would like to talk some more about this our Support Line is open Monday-Friday 9:00am – 1:00pm on 01 5224300. Our you can email [email protected].

We hope you find some of the above helpful. Look after yourself,

Robyn