I want to volunteer with Childline!
Every Childline volunteer is integral to providing Ireland’s only 24-hour free Listening service for children and young people. Our volunteers offer essential support, creating a safe space for children to share their feelings, experiences, triumphs, and challenges. Your dedication helps ensure that no child feels alone.
Volunteer with us.
Volunteer with us.
Our Childline Listening units, where trained volunteers answer calls and live chat service, are in:
- Dublin (Dun Laoghaire),
- Cork
- Drogheda
Our Digital Units, where trained volunteers answer from our live chat service, are in:
- Limerick,
- Galway
- Mayo (Castlebar).
The gift of 4 hours a week
The gift of 4 hours a week
Have you got 4 hours a week to come into your nearest Childline unit to support, encourage, listen and empower children and young people who engage in our service?
To maintain these services, Childline is seeking volunteers for to be both Childline Listening Volunteers and Digital Volunteers
The role involves providing a listening service over the phone and via our web chat function. Using active listening skills and approaching each call or text in an empathetic, non-directive and non-judgmental way, we provide every user of the service with a platform where they are heard, their feelings are validated, and their options explored.
This role involves supporting young people and parents/carers through our Digital Mental Health and Wellbeing programmes. If you are computer literate, comfortable with written communication, empathetic and supportive and have an interest tools and techniques that encourage wellbeing, then volunteering for our Digital Support Service might be for you.
There are many excellent reasons to volunteer – it’s good for your mental health, you gain valuable training and experience, it improves your employability, and it gives you an opportunity to give back to your community in a meaningful way.
At Childline, every volunteer is exposed to amazing, life-affirming experiences through the gift of giving their time to children and young people in need of support and a listening ear. Our volunteers are able to increase their knowledge around issues young people today are facing, pick up valuable communication skills, form enduring friendships with their fellow volunteers, attend various social occasions and have the option to be a part of our internal book club and wellness group, be at our annual national volunteer recognition event, and be involved in a whole host of other occasions and opportunities that arise throughout the year.
Volunteers must attend all training commencing in September 2024. Our training is delivered both in-person and online and has two strands; skills based, and topic based.
Volunteer Requirements:
- Attend weekly shifts of 4 hours carried out in-unit.
- Clear Garda vetting procedures.
- International Police Clearance (if applicable)
- Obtain a Children’s First Certificate.
- Attendance of group supervision.
- Attendance of one-to-one supervision.
Other Requirements:
- Fluent in spoken and written English.
- Good listening skills.
- The ability to maintain confidentiality.
- A desire to support children and young people.
- A person-centred approach to helping others.
If you wish to volunteer with Childline, please complete the form below or email us at [email protected]
By submitting your information you agree to be contacted by Childline by ISPCC with opportunities for volunteering.