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Missing Children’s Hotline – FAQs

The Missing Children’s Hotline is a confidential service but if we have any identifying or identifiable information that might help locate a missing child we would pass that on to the Gardaí. Also if there were any other child protection concerns and had identifying information we would pass these concerns on to the statutory bodies.

You can get in touch by phoning our freephone number 116 000

The service is available 24 hours a day.

We are here to listen and give emotional support and information to the families of a missing child, a child that’s at risk of going missing or to the children themselves who are missing or thinking of running away.

Going Missing Is Not A Crime. Every year approximately 6,000 people are reported missing in Ireland – that’s an average of 16 per day. While over 95% are located within a short period of time, the impact on families, friends and the missing persons themselves can be devastating.

It is important to remember that people go missing for a variety of reasons. In some cases, the person may be escaping from real or perceived family or personal conflict, they may be victims of foul play, whilst others may be asserting their independence or taking time out. Some simply forget to make contact.

When someone you care about is missing it is often hard to know what you should do or where to turn for support. The first step is to file a report with the Gardaí if you have concerns for the safety or welfare of your missing family member or friend.

You Do Not Have To Wait 24 Hours Before Reporting A Person Missing.

If your child goes missing, you should contact the Gardaí immediately on 999/112

There is certain information that Gardaí will ask you to provide, including:

  • The child’s full name and any aliases they use.
  • Place and date of birth.
  • A complete description of the child including any distinguishing features, such as tattoos, birth marks or scars.
  • A recent, clear and preferably colour photograph.
  • Details of where and when the child was last seen or heard from.
  • What the child was wearing including any jewellery.
  • A contact list of the child’s friends, relatives and colleagues.
  • A list of places the child frequents such as clubs, shopping centres, hotels, parks, amusement arcades or restaurants.
  • Bank account details.
  • Details of any vehicle owned or used by the child.
  • Details of any medications the child may require and what it is used to treat.

Missing Children's Hotline – Help

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