ISPCC says a huge thank you to our fabulous volunteers

This National Volunteering Week (May 19-25, 2025), ISPCC wants   to say a huge thank you to all our wonderful volunteers who are always available to listen to children and young people 

We couldn’t provide the services and support we do without our selfless volunteers who go out of their way time and again to offer support to those who need it, whenever they need it, no matter the reason.

“Our dedicated volunteers and teams around the country listen and support children and young people, no matter what is on their mind or what they may be going through,” says Caroline O’Sullivan, ISPCC Director of Services. “Childline is there, unconditionally, for them. Our online chat service is ideal for children who may feel more comfortable seeking support by typing and messaging about what is going on for them.”

These conversations address serious challenges, with self-harm a big issue, as well as anxiety, stress over exams and family disagreements also being regularly discussed. For teens, body image and stress over social media is causing a lot of anxiety.

Ian Kinsella, a recent volunteer in ISPCC’s Dublin unit, says that children and young people need to be heard and need to be given their space without direction and judgment because they get that in so many other places. He says that “it is incredibly rewarding to see that you have made a difference in a child’s life, it’s priceless”.

As well as the 24/7 listening service, ISPCC also offers free Digital Mental Health and Wellbeing Programmes, two of which are available to parents/carers of either anxious children or teens while the third is aimed at teenagers experiencing low to moderate levels of anxiety. Users complete the programme under the guidance of a volunteer.

ISPCC volunteer Dee Higgins believes that the programmes are empowering for users of all ages. “It gives parents and young people a chance to deal with their anxieties before it becomes a huge issue,” she said, adding that “if parents can understand what their child is going through, that’s a huge step.”

The Childline 24/7 listening service is anonymous, a fact that Ian thinks really helps children and young people to express what’s on their mind to a supportive listener.

“So many people feel that they can’t talk to others about what’s going on in their lives,” says Val Beegan, a volunteer with Childline’s Limerick unit. Val knows all about what’s on the minds of children and young people as she’s been volunteering with Childline for over 25 years.

Val has been involved in every type of conversation from children devastated to be thrown out of their friends’ what’s app group to young people wanting to stop self-harming but unable to do so.

She is one of two volunteers in ISPCC’s Limerick office working on both Childline’s 24/7 listening service and its online digital mental health programmes. Val believes that levels of anxiety among children and young people have really exacerbated over the years. “It is so good to hear young people talking about it on the phone and opening up how it affects them.”

Val also sees the other side of the story, how parents can feel so helpless trying to help their children who are suffering from anxiety and is grateful to be involved in the Digital Mental Health and Wellbeing Programmes because she feels that they can make such a difference to children, young people and their parents.

They all need to be heard, says Val, and talking can make a real difference.

Wanted: Volunteers to help Childline listen to children in need

2 women at call center

New year, new challenges facing Childline as children and young people increasingly reach out for support. Childline needs volunteers to be ready to listen to any child when they need to talk.

Volunteers are the heart and soul behind Childline’s 24/7 listening service for children and young people. These men and women go out of their way time and again to offer support to those who need it, whenever they need it, no matter the reason.

The Childline listening service is now recruiting volunteers for its office in Dun Laoghaire. Its 24/7 listening service is free and confidential and can be reached online or by phone.  

Childline volunteers come from all walks of life and are united by one common purpose: to help ensure no child or young person in Ireland has to face their challenges alone, no matter how big or small.  

Many children and young people need to talk to a supportive listener. A total of 820 children and young people contacted Ireland’s only 24-hour listening service during Christmas*, representing a 12% increase in connections made in 2024 compared with Christmas 2023.  

Childline needs more volunteers to be ready to listen to these children and young people.

Volunteers receive full training in advance of answering their first contact and ongoing support and upskilling thereafter. The first training session of 2025 starts in February. 

 An excellent team spirit and sense of support prevails at Childline units throughout the country where volunteers gather for their four-hour weekly shift. 

Childline volunteer Dee says that she never expected to get so much back from volunteering in her own life. “I have learned so many new skills and made friends from all walks of life. We are all united with a common purpose: to make sure every child has somewhere they can turn.”

Another volunteer Liz says that although she was initially nervous at the thought of becoming a volunteer with Childline, she is delighted that she did it. “People always think that you’re dealing with the most neglected children of society but this is not necessarily the truth, so many children just need to talk. It tugs at my heartstrings that so many children need Childline.”

If you would like more information on becoming a Childline volunteer at our unit in Dun Laoghaire and helping the service to listen to children and young people, please go to https://www.ispcc.ie/volunteer-with-childline/

Making their mark – the tattoo shops teaming up for Childline

Three tattoo shops in Cork are coming together for one day only to support the fabulous work carried out by ISPCC volunteers on our 24/7 Childline listening service. 

On Friday, October 13, 2023, Black Poppy, Smiley Dogg and Art Lab will donate 100% of their profits to ISPCC. Customers can choose from flash sheets ranging from €60 to €100, while temporary tattoos are also available, including Childline-related symbols and Friday the 13th effects. 

The three shops will be open from 11am to 6pm, and people can donate in each studio when they’re paying for their tattoo. Those who are unable to make the event or want to make an extra donation can go to the Childline idonate page: https://www.idonate.ie/cause/ISPCC

For Dee Byrne of Smiley Dogg Tattoo, teaming up with their supposed rivals was an easy decision. “By uniting with other tattoo studios in the community in support of the Childline fundraiser, we are demonstrating that art, compassion and collective effort can bring about meaningful change,” says Dee. 

She adds that Childline’s mission of providing a lifeline for vulnerable children and adolescents resonates deeply with her and her fellow creatives at Smiley Dogg Tattoo, which has two branches in Cork city – at North Main St and Oliver Plunkett Street. 

“We hope that by engaging in this fundraiser, we can channel our creative passion into making a difference in these young lives. Each ink stroke will serve as a symbol of optimism and hope, a testament to the resilience of these youngsters and a reminder that art can go beyond visual appearances to positively impact lives.”

Dee’s feelings are echoed by Jacob Stahlecker, co-owner of Black Poppy, which is located on Father Matthew St, who says that the artists at the studio have been committed to giving back to our adopted homes and community since it opened in 2020. He is very happy to support the fundraiser for Childline, a service that provides support for all children and young people, no matter what’s on their mind. 

ISPCC needs to raise over 75% of its funding through donations each year to ensure we can be there to support children and young people 24-hours a day, 365 days of the year.  We rely on the generosity of the public and are grateful for all support. We encourage children to reach out for any reason.

 

 

ISPCC says a huge thank you to our fabulous volunteers

This National Volunteering Week (15-21 May, 2023), ISPCC wants to say a huge thank you to all our wonderful volunteers who are always available to listen to children and young people throughout Ireland.

We couldn’t provide the services and support we do without our selfless volunteers who go out of their way time and again to offer support to those who need it, whenever they need it, no matter the reason.

“Our dedicated volunteers and teams around the country listen and support children and young people, no matter what is on their mind or what they may be going through,” says Caroline O’Sullivan, ISPCC Director of Services. “Childline is there, unconditionally for them.  Our online chat service is ideal for children who may feel more comfortable seeking support by typing and messaging about what is going on for them.”

According to Megan Sarl, who has been volunteering with Childline for 10 years, the conversations through online have become increasingly serious, with self-harm a big issue, as well as anxiety, stress over exams and family disagreements also being regularly discussed. For teens, body image and stress over social media is causing a lot of anxiety. 

The Childline 24/7 listening service is anonymous, a fact that Megan thinks really helps children and young people to express what’s on their mind to a supportive listener.

“So many people feel that they can’t talk to others about what’s going on in their lives,” says Val Beegan, a volunteer with Childline’s Limerick unit. Val knows all about what’s on the minds of children and young people as she’s been volunteering with Childline for over 25 years. 

Val has been involved in every type of conversation from children devastated to be thrown out of their friends’ what’s app group to young people wanting to stop self-harming but unable to do so.

They all need to be heard, says Val, and talking can make a real difference.