Your Donation And the Importance of Transparency

We take our responsibility to our donors very seriously. The ISPCC is fully compliant with the Guidelines for Charitable Organisations on Fundraising from the Public. The organisation has robust processes in place to ensure that every donation is accounted for. Our financial statements, which form part of this annual report, show how we raise our funds and how they are spent.

We value enormously the time our volunteers and supporters spend raising funds for us and the generosity of our donors, members of the public and corporate partners. Great trust is placed in us to fundraise ethically and to use the funds raised well. We respond to this trust with robust systems and transparency.

Our Mission and Impact

The ISPCC is a national charity dedicated to enhancing the lives of children and young people; they are at the heart of everything we do. We provide the Childline suite of services. Our child-centred services, programmes and supports are focused on strengthening resilience and developing coping competencies. By listening to, supporting and empowering children and young people, we strive to ensure they are better equipped to face life’s ups and downs and reach their full potential. We speak out and advocate for meaningful change that will enhance their lives today and leave a legacy of improved childhood experiences for future generations of children and young people.

Where Funding From Your Donation Goes:

Unlike many other charities the ISPCC relies on fundraising to fund the majority of its work.

Our donors place enormous trust in us to spend the money they donate wisely. We are committed to providing clear and transparent information about how we raise our money, how we account for it and how we spend it.

The most recent financial information for the ISPCC is available in our Report and Financial Statements for October 2021 to September 2022. 

You will see from the pie chart on the left that the vast majority (84%) of our funding goes directly to our range of services to help children across Ireland.

Our Commitment to Financial Transparency

The ISPCC complies with the Charities Governance Code and the Guidelines for Charitable Organisations Fundraising from the Public, as well as with the following legislation and regulations:

  • Children First Act
  • Charities Act
  • Lobbying Act 2015 / Lobbying
  • Companies Act
  • Central Register of Beneficial Ownership of Companies and Provident Societies (EU Anti-Money Laundering: Beneficial Ownership of Corporate Entities) Regulations
  • GDPR and Data Protection Act
  • Safety, Health and Welfare at Work
  • Employment Acts and Equality
  • National Vetting Bureau (Children and Vulnerable Persons) Acts 2012 and
  • Child Care Act
  • Protected Disclosures Act
  • Criminal Justice (Withholding of Information on Offences against Children and Vulnerable Persons) Act

Conflicts of Interest

The ISPCC has a conflict-of-interest policy in place, which applies to charity directors and members of the senior leadership team. A register to record any conflicts is also maintained.

To comply with Irish company law and best practice in good corporate governance, all board members are required to declare in a timely manner any potential conflicts of interest in accordance with the Constitution and ISPCC Conflicts of Interest Policy.

Where appropriate, board members remove themselves from discussions and decisions where a conflict of interest might arise. This policy is reviewed every three years by the board, last reviewed on 07 March 2023.

10 Promises We Make to Our Donors

We promise to always respect the rights and dignity of our donors, beneficiaries, and the public.

We will never use unreasonably persistent or intrusive fundraising tactics, and we will never pressure anyone to donate. Your decisions will always be respected.

Our promotional activities will never disrespect our beneficiaries. We’ll involve them in our strategies whenever possible and appropriate.

Our fundraising efforts will always be honest and truthful. We commit to total transparency about how the donations are spent and will actively communicate with donors (where permitted) to inform them of same.

Our fundraisers will act with integrity and will never misrepresent our organization, its needs, or how your donations will be used.

We commit to providing timely and honest answers to any questions about our fundraising activities and costs.

Information about our charitable purpose and activities will be freely available to you.

Your charitable donations and gifts will always be used for the purposes for which they were donated.

We take responsibility for our actions and will explain and justify them to you and the public.

We will operate openly, honestly, and in a way that’s easily understood by you and the public. We’ll always be transparent about the causes we’re fundraising for and how donations are used. We’ll also provide easy ways for you to contact us and address any complaints you may have.

The Figures:

Cost yearly to fund ISPCC/Childline
Contacts from children last year
Of funding comes from the public
Up to 0 %

Donor Story

I choose to donate to ISPCC & Childline because when a child is troubled and needing help, I know it’s so important that easily-accessible help is there for them before they fall hopelessly through the cracks and are lost.

Parents, family or friends, for one reason or another, are not always able or available to help. ISPCC and Childline can and do provide that much needed and sometimes life-altering helping hand, easily accessible by phone and online.

Volunteer Story

When I needed Childline, they were there for me, it’s why I volunteer now, I know how important it is to have someone to turn to.

We would like to acknowledge and thank all our supporters and donors for your unwavering support. Without you, we simply could not be there for the children and young people who need us. Thank you!

Pictured are some volunteers at the Electric Picnic who assisted in our Poncho-selling activities

What is the impact of your donation?

Let's Be There For Any Child Who Is Alone Is Suffering Reaches Out


 Childline is available to children across Ireland 365 days a year, 24 hours day. Children contact us in a variety of ways about a variety of issues. Data on the amount of contacts we received from children and what their specific issue of concern was is described below. This data is from 2022 and illustrates the range of issues affecting young people and children in Ireland, and the urgent need they have to be heard.
Why your donation matters? €12,000 per day is the cost associated with training volunteers and having them available around the clock to children across Ireland.


Digital Mental Health and Wellbeing Programme

These programmes, developed by SilverCloud* are based on the principles of Cognitive Behavioural Therapy (CBT), incorporate mindfulness practices and are specifically designed to assist in managing anxiety. They aim to empower participants to think and feel better and to apply the given techniques in their day-to-day lives.

A trained member of our Childline team guides and supports each participant through their programme confidentially.

  • Space from anxiety – for children and young people between the ages of 14 – 18 years old** who experience low to moderate anxiety.
  • Parents and Carers: for parents and carers to help them explore anxiety and to better support their child or young person.

Why your donation matters? €360 will fund a child or parent on this 12 week programme.

Smart Moves

Smart Moves is a suite of evidence-based short sessions, led by teachers to give young people small, learnable skills (“Smart Moves”)  that increase resilience. This programme aims to support the emotional resilience of children as they prepare to transition from primary  to  secondary school. 

Why your donation matters? €5 enables a child to work through this course. 


The Shield programme aims to support organisations in their efforts to proactively manage bullying and protect children and young people from bullying through prevention and intervention strategies. 

Why your donation matters? €10 enables a child to access the programme.

Childline Therapeutic Support Service (CTSS)

CTSS works with any young person up to 18 years of age. This is a professional services based on a resilience model and provides children, young people and families with therapeutic support during difficult or traumatic times in their lives. The aim of the service is to build resilience and increase the young person’s coping skills. 

Why your donation matters? €2,500 allows a child or family to receive ongoing professional and expert help for up to 6 months.  

ISPCC Support Line

The ISPCC Support Line provides a listening service, offering information, advice and emotional support to members of the public who contact us on any issue in relation to child protection and welfare. This is available 5 days a week from 9am-1pm and is manned by a Childline Support worker.

Why your donation matters? €100 will fund the operation of this line each day.

24-Hour Crisis Line

This is a 24 hour dedicated support line for a specific group/community in response to a crisis. This was first created in 2005 after a Bus Éireann school bus carrying 51 pupils overturned in Navan. Five young girls lost their lives. This line has been offered to communities since then (for example, after the Cresslough explosion).

Why your donation matters? €2000 facilitates the operation of this emergency support service each day

Services You Fund

The Children You Help:

Frequently Asked Questions

It is recommended that the lead for the self-evaluation tool is the anti-bullying coordinator or the person/s within the organisation who has overall responsibility for anti-bullying management.

The tool can be used on a one-to-one basis for individual reflection, but it is recommended that where possible several people contribute, ideally in group settings.  The tool works best if there is consensus within the organisation.

It is essential to bear in mind that an atmosphere of trust is integral to the process allowing for an open and honest debate of existing strengths and areas to build upon.     

In working through each Shield statement, the organisation embarks on a journey of reflection of where they are in terms of an evidence-informed approach to bullying.

We are available to respond to any queries you may have and offer support from our Anti-bullying Coordinator. This support can be accessed by emailing [email protected]    

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Accreditations and Partners:

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Supported By:



Issues We Talk to Children About