Wanted: Volunteers to help Childline listen to children in need

2 women at call center

New year, new challenges facing Childline as children and young people increasingly reach out for support. Childline needs volunteers to be ready to listen to any child when they need to talk.

Volunteers are the heart and soul behind Childline’s 24/7 listening service for children and young people. These men and women go out of their way time and again to offer support to those who need it, whenever they need it, no matter the reason.

The Childline listening service is now recruiting volunteers for its office in Dun Laoghaire. Its 24/7 listening service is free and confidential and can be reached online or by phone.  

Childline volunteers come from all walks of life and are united by one common purpose: to help ensure no child or young person in Ireland has to face their challenges alone, no matter how big or small.  

Many children and young people need to talk to a supportive listener. A total of 820 children and young people contacted Ireland’s only 24-hour listening service during Christmas*, representing a 12% increase in connections made in 2024 compared with Christmas 2023.  

Childline needs more volunteers to be ready to listen to these children and young people.

Volunteers receive full training in advance of answering their first contact and ongoing support and upskilling thereafter. The first training session of 2025 starts in February. 

 An excellent team spirit and sense of support prevails at Childline units throughout the country where volunteers gather for their four-hour weekly shift. 

Childline volunteer Dee says that she never expected to get so much back from volunteering in her own life. “I have learned so many new skills and made friends from all walks of life. We are all united with a common purpose: to make sure every child has somewhere they can turn.”

Another volunteer Liz says that although she was initially nervous at the thought of becoming a volunteer with Childline, she is delighted that she did it. “People always think that you’re dealing with the most neglected children of society but this is not necessarily the truth, so many children just need to talk. It tugs at my heartstrings that so many children need Childline.”

If you would like more information on becoming a Childline volunteer at our unit in Dun Laoghaire and helping the service to listen to children and young people, please go to https://www.ispcc.ie/volunteer-with-childline/

ISPCC reveals that for many children in Ireland, Christmas was a day of trauma and despair with over 820 children reaching out to Childline over the Christmas period*

December 26th will be one of busiest days of the year for Childline with data showing a 12% increase in contacts made to Ireland’s only 24-hour listening service for children and young people

 Dublin, December 26th, 2024 – Childline, today (St Stephen’s Day 2024), reveals that 820 children and young people contacted Ireland’s only 24-hour listening service during Christmas*, representing a 12% increase in connections made this year compared with Christmas 2023.  The heartbreaking data complied over a three-day Christmas period (December 23rd, 24th and 25th) shows that:

For many children, Christmas is not a time of joy but one of fear and misery as they contact Childline to talk about: suicide, abuse, neglect, bereavement and loneliness

There has been a noticeable trend over the last year whereby those children engaging with Childline are at extremely high risk of harm. Sadly, such stark revelations come as no surprise to the dedicated team of staff and volunteers at ISPCC.   

Elizabeth Donlon Fox, National Childline Listening Co-ordinator said: “Our data reveals that today, December 26th, will be one of the busiest days of the year for our team of staff and volunteers at Childline, and we expect that over 250 children and young people will reach out to us today because of something that has happened to them over Christmas.”

John Church, CEO, ISPCC said: “For too many children and young people, Christmas simply doesn’t happen. They turn to Childline for support, and our amazing staff and volunteers are there for them 24/7 over Christmas, as they are throughout the year. We depend on donations for up to 90% of the funding which keeps us listening 24 hours a day, seven days a week, 365 days of the year. Without this help, we would not be able to be here for every child who needs us.”

Additional statistics from Ireland’s only 24/7 listening service for children and young people reveal:  

  •      * 50 children a year are in the process of trying to take their own life while on the phone to the Childline team    
  •      * Over 200 actively suicidal children have contacted Childline during the last year
  •      * The Childline team has had 1,300 suicide-related contacts over the past 12 months

Too many children and young people don’t have the Christmas that they dream of and deserve. Instead, a day that should be full of joy is nothing special and sometimes a lot worse. To help Childline help those children whose Christmas dreams have turned to nightmares, go to ispcc.ie  

*Christmas statistics refer to December 23, December 24 and December 25

ENDS

The moonlighting DJ who swapped talking for listening

Meet Marty Guilfoyle. He’s a man with a secret. A DJ and radio presenter by night, he does something that you really wouldn’t expect when the sun comes up – he volunteers for Childline, Ireland’s only 24/7 listening service.

Thirtysomething Marty, who works for Spin FM, doesn’t match the usual profile of a charity volunteer, but he’s proof that anyone can find the time to help those who need it.

When he first thought about volunteering, those closest to Marty queried if he really had the time to fit a four-hour weekly shift into his hectic schedule. However, he says that supervisors at Childline made it easy for him to chose a time he could commit to every week.

He has never looked back. “I gain a sense of purpose. I could be exhausted but five minutes into my shift, I’m perked up and ready to go.”

Marty loves talking to the children and young people who ring the helpline. “When you hear that they’re getting less anxious and they’re leaving a call with a sense of empowerment, you can’t beat that feeling,” he says.

He’s quick to point out that the calls aren’t all “doom and gloom, sometimes someone just wants to tell you that they played a football match and scored a goal”.

Childline volunteers are the heart and soul behind Childline’s 24/7 listening service for children and young people. These men and women go out of their way time and again to offer support to those who need it, whenever they need it, no matter the reason.

Marty bucks the trend in another way – he lives in south county Dublin, the area where people are least likely to volunteer according to the CSO.

The Childline listening service is now recruiting volunteers for its units in Dun Laoghaire, Cork and Drogheda. Its 24/7 listening service is free and confidential and can be reached online or by phone.  

Childline volunteers come from all walks of life and are united by one common purpose: to help ensure no child or young person in Ireland has to face their challenges alone, no matter how big or small.  

Volunteers receive full training in advance of answering their first contact and ongoing support and upskilling thereafter. 

Childline Unit Manager Mary says: “Childline volunteers play a vital role in helping to ensure there is always someone there to listen, support and empower children and young people in Ireland when they seek a listening ear. The Childline training course is a comprehensive course which equips volunteers with the skills to deliver a quality service to children.”

Another volunteer Liz says that although she was initially nervous at the thought of becoming a volunteer with Childline, she is delighted that she did it. “People always think that you’re dealing with the most neglected children of society but this is not necessarily the truth, so many children just need to talk. It tugs at my heartstrings that so many children need Childline.”

If you would like more information on becoming a Childline volunteer at one of our units in Drogheda, Cork or Dun Laoghaire and helping the service to listen to children and young people, please contact https://www.ispcc.ie/volunteer-with-childline/

To hear more from Marty Guilfoyle, go to https://youtu.be/foNcQ79RIBo?si=4fxq0_rybDxpJqwR

Notes to Editors

For more information, please contact Rowena Walsh, ISPCC Media and Communications Coordinator Tel: 087 2997872 

Email: [email protected]

ISPCC volunteer Marty Guilfoyle and ISPCC spokespeople are available for interview

About ISPCC

ISPCC is a charity dedicated to enhancing the lives of children and young people. The charity provides a suite of Childline services and supports for children and young people up to and including those aged 18 years old.  Childline’s 24-hour support line can be contacted for FREE, 365 days a year 24/7.  Children can chat online at childline.ie or call 1800 66 66 66.  

ISPCC provide services, supports and programmes for parents/carers and those working or volunteering in child and youth settings e.g., schools, clubs, crèches etc.  

Diving into Childline’s September Sea Swim Challenge

September Sea Swim 2024

“No lines, no lanes, no limits.” This is how Steven Munatones, open water swimmer, describes the joy of submerging yourself in the deep. 

Talk to any regular sea swimmer and they will extol its many benefits from boosting wellbeing and immunity to improved sleep and enjoying a wonderful sense of camaraderie among your fellow dippers. 

It sounds like a tempting antidote to the stresses and strains of everyday living, doesn’t it? And it’s available to so many of us living on this island. Sometimes we just need a little push though, and ISPCC is happy to provide it this September.  

So whether you have been thinking about taking the plunge for the first time or you are a regular swimmer who is looking to push themselves, ISPCC has just the challenge for you with the September Sea Swim for Childline. 

This is our second year of the challenge, which prompted so many people to dip more than a toe into the waters of Ireland in 2023. It’s very straightforward: Simply sign up to do 10 swims whenever you want throughout September. You can do it as a solo challenge or with a group of friends.  

This is a fantastic opportunity to nurture your mental and physical health while supporting the wellbeing of children and young people. All funds raised will do directly to Childline, Ireland’s only 24/7 listening service, to ensure that there is always someone to listen when a child or young person needs to talk.  

Once you have signed up on septemberseaswim.com, Childline will send you a September Sea Swim digital pack including your own swim chart, a swim checklist that includes swimming locations nationwide and a September Sea Swim sponsorship card. Choose 10 days throughout the month and which location works best for you.  

Friends and family can donate to your fundraising page by sharing on Whatsapp, Instagram, Facebook, email, Twitter and Linkedin.  

Once you have completed the 10 swims, you will receive a September Sea Swim Certificate of Completion and if you raise €100 or more, we will send you a Childline by ISPCC Tote Bag – the perfect hold-all for your beach life accessories. 

So go on, get out of your lane and feel the benefits of swimming for Childline.

Ends

 

 

ISPCC honoured with award for ‘hard-hitting campaign that exposed truth about childhood in Ireland’

ISPCC wins top accolade at Awards for Excellence in PR

ISPCC has received the top accolade for the Best Short-Term Media Campaign at the Awards for Excellence in Public Relations for its campaign ‘For some children, Christmas doesn’t happen’.

The awards, which have been co-hosted by the Public Relations Consultants Association Ireland (PRCA) and the Public Relations Institute of Ireland (PRII) for the past 30 years, recognise the best in Irish public relations, public affairs and internal communications across the public and private sectors. 

There had been an initial 37 submissions in ISPCC’s category, which was then short-listed to a group of five finalists. 

The judges said that it was a close contest, “but the winning entry was a hard-hitting campaign that showed no fear of exposing harsh truths about childhood in Ireland.”
They added that “this was a strategic and well-planned campaign, with excellent use of research and timing. Challenging objectives were clearly achieved with tangible results. Kudos to an in-house team that surely worked long hours over the holidays period.”

Deirdre McNamara, ISPCC Head of Marketing and Communications, said that “ISPCC was delighted to see our campaign recognised by our peers. This achievement is testament to the amazing work of everyone at ISPCC.

“For too many children and young people, Christmas is sadly just another day. For some, the issues they encounter all year can worsen. It can mean abuse, neglect and loneliness. For others, Christmas can present new worries and concerns. Whatever the reason, they turn to Childline for support and for someone to listen.”

“At Childline we rely heavily on public generosity to help us to be here for every child who needs us.  We depend on this generosity to keep us listening 24 hours a day, seven days a week, 365 days of the year.” 

• To support Childline and help keep volunteers listening to children and young people, please support the Childline Summer appeal and donate at www.ispcc.ie.

Anxiety levels are rising among exam students and their parents, but ISPCC can help with free webinars

student study

It’s that time of year again… the spectre of the dreaded exams is looming for students and their parents, but ISPCC can help.

Students aren’t the only ones who need support in the run up to exam time, parents do too.

After all, how can you help your anxious child when you’re feeling anxious yourself? It’s only natural for stresses build up as the exams draw closer and it’s a pressurised time for everyone at home.

A parent or carer can’t help their child if they feel ill-equipped to do so and it can be easy for them to feel as if they have failed their child when they see them suffering from anxiety.

ISPCC is offering two free webinars on coping with exam anxiety – the first is specifically for parents and carers, while the second will focus on young people along with their parents and carers.

The two-part series will focus on explaining what anxiety actually is and how it manifests itself, support for dealing with an anxious child, anxiety management tips and tools and Childline’s Digital Mental Health and Wellbeing programmes, which provide free ongoing support for both young people and their parents.

The first webinar for parents and carers takes place on Monday, May 13, from 7pm to 8pm. The second, which is aimed at young people aged 12 years and over as well as their parents and carers, is on Tuesday, May 14, from 7pm to 7.30pm.

They will be hosted by ISPCC parenting lead Siobhan Harvey and Niamh Clarke, Manager of ISPCC Smart Moves programme, while Bree O’Neill who manages Childline’s Digital Mental Health and Wellbeing programmes will be the keynote speaker.

For more information on the webinar for parents and carers, please click here

To find out more about the webinar aimed at young people, please click here

Anxiety levels are rising among exam students and their parents, but ISPCC can help with free webinars

student study
student study

It’s that time of year again… the spectre of the dreaded exams is looming for students and their parents, but ISPCC can help.

Students aren’t the only ones who need support in the run up to exam time, parents do too.

After all, how can you help your anxious child when you’re feeling anxious yourself? It’s only natural for stresses build up as the exams draw closer and it’s a pressurised time for everyone at home.

A parent or carer can’t help their child if they feel ill-equipped to do so and it can be easy for them to feel as if they have failed their child when they see them suffering from anxiety.

ISPCC is offering two free webinars on coping with exam anxiety – the first is specifically for parents and carers, while the second will focus on young people along with their parents and carers.

The two-part series will focus on explaining what anxiety actually is and how it manifests itself, support for dealing with an anxious child, anxiety management tips and tools and Childline’s Digital Mental Health and Wellbeing programmes, which provide free ongoing support for both young people and their parents.

* The first webinar for parents and carers takes place on Monday, May 13, from 7pm to 8pm.

* The second, which is aimed at young people aged 12 years and over as well as their parents and carers, is on Tuesday, May 14, from 7pm to 7.30pm.

They will be hosted by ISPCC parenting lead Siobhan Harvey and Niamh Clarke, Manager of ISPCC Smart Moves programme, while Bree O’Neill who manages Childline’s Digital Mental Health and Wellbeing programmes will be the keynote speaker.

For more information on the webinar for parents and carers, please go to https://bit.ly/44riFL1 

To find out more about the webinar aimed at young people, please go to https://bit.ly/3wqPVFt

What is Coco’s law? ISPCC is offering a FREE webinar all about the law around the sharing of intimate images

Coco’s Law was born out of a tragedy and while many people may have heard about the death of Nicole ‘Coco’ Fox, few really understand the law enacted in her name. ISPCC can help. Fiona Jennings, Head of Policy and Public Policy at ISPCC, is leading a webinar explaining all about Coco’s Law on April 30th. It is free to all.

Coco died aged just 21 after relentless online bullying. Her mother Jackie campaigned tirelessly to change the law on the sharing of intimate images, and she succeeded in December 2020 when Harassment, Harmful Communications and Related Offences Bill, known as Coco’s Law, was signed into law.

The online world is constantly evolving and pressure on young people is ever present. The revelation that nearly one in six young teenagers were cyberbullied in 2022, according to the new World Health Organisation Europe report, an increase from 13% just four years ago, comes as little surprise to those at ISPCC who work with children and young people and see the very real impact of cyber-bullying on them.

The ISPCC webinar on Coco’s Law is an information session for parents and professionals and it will focus on the following:
• Awareness of Coco’s Law
• Recognition of the issues that it covers
• Guidance on how to avail of its provisions

Webinar details are: 
April 30, 2024, from 7pm to 7.30pm
To register for the event, please follow this link: https://bit.ly/4aOKNKb

How ISPCC can help children make the leap from ‘big’ school to secondary school

SMART MOVES

Why schools need ISPCC’s Smart Moves programme

Big life changes can be exciting but they’re also daunting and the move from primary school to secondary school can be a tough one. ISPCC can help. Its Smart Moves programme is designed to facilitate this life transition, and it has received rave reviews from users.

Smart Moves is a free, resilience- and evidence-based programme for fifth- and sixth-class pupils. There is also a secondary school programme available, which supports young people as they begin their journey in secondary school.

The primary programme is teacher-led and includes 15 short lessons covering topics from friendship to problem-solving to sleep difficulties. The secondary programme provides a total of 24 lessons, each lasting approximately 30 minutes.

According to one educational professional, “it stimulated good conversations”, while another said that the programme was very easy to use and thought-provoking, adding that “it encouraged pupils to think about potential worries, problems and routes of support”.

“There are many areas covered in the programme that both students and teachers had never considered before as part of the transition that are really important,” said a teacher, who added that “the length of programme is also a hit, we have found in the past that a little work in sixth class at the end of the year is not enough.”

For the students themselves, completing the Smart Moves programme was an overwhelmingly positive experience and they would recommend that other schools get involved in it. One sixth-class pupil said, “it made me feel more prepared by talking about my feelings and other people’s feelings”.

Niamh Clarke of ISPCC says that: “Smart Moves is based on the resilience framework and looks to build lifelong coping skills for young people. Having resilience does not mean you will not face challenges. However, it gives ability to endure these challenges and bounce back.”

The programme’s resources will be sent directly to each school at the start of the 2024/25 academic year: they include a manual for the teacher as well as a private booklet for each student in which they can explore their thoughts and feelings during each module.

ISPCC has also launched an Irish-language version of the programme for primary schools.

For more information on the supports ISPCC offers to children and young people, please go to https://www.ispcc.ie/smart-moves/