A new national hub for ISPCC as “Team Childline” logs over one million hours dedicated to listening to children and young people 24/7

ISPCC CEO John Church with Minister for Children Roderic O’Gorman

For 35 years, Childline has been part of the fabric of Irish society and as we celebrate the opening of our new national hub in Dun Laoghaire with Roderic O’Gorman, Minister for Children, Equality, Disability, Integration and Youth, we remain as dedicated as ever to our mission of supporting children and young people.  

ISPCC staff and volunteers are a united team, determined that there will always be someone to listen if a child or young person needs to talk.  

John Church, CEO ISPCC said: “Our new national hub is a tangible demonstration of our continuing commitment to the needs of children and young people and reflects our desire to provide the best possible working environment for the teams delivering Childline’s full suite of services.  The contemporary space enables us to continue to pursue and deliver a digital-first strategy, ensuring that we are there for every child or young person in Ireland. Anytime and for any reason.” 

“The ISPCC has played an important role in the support and protection of children and young people in Ireland over many years. It has created an anonymous and non-judgemental space for children and young people to be heard and to be listened to, and I hope ISPCC staff and volunteers enjoy many productive years in their new national hub,” said Minister O’Gorman. 

Staff and volunteers are at the very heart of Childline. They give back in the most generous spirit. One million hours is a phenomenal amount of time, equating to 114 years or 41,666 days. And yet that is the amount of time that ISPCC’s amazing volunteers have dedicated to Childline’s 24/7 listening service.  

Val Beegan, a volunteer who has been involved with Childline for over 25 years, says the most crucial issue over the last quarter century is the decline of mental health in children and young people.  

Mental health is one of the most common reasons children and young people contact helplines, including Childline, according to the recently published Voices of Children & Young People Around the World global child helpline data report.  

In just five days’ time (November 20), it is World Children’s Day, a day to support children’s rights. By then, Childline will have had over 85,000 connections with children and young people since the start of 2023.  

“There has never been a more important time than now to prioritise the mental health of young people, as families face financial uncertainty, while young people tackle new levels of social media pressure and are exposed to the reality of wars and a global pandemic at a very early age,” said John Church. Childline can be reached online at Childline.ie or by calling 1800 66 66 66. 

Some young people may feel that their issue is not important enough to seek support. But we believe everything in life is worth talking about.  

So if you really love Christmas, c’mon and let it show… by wearing a Christmas jumper for Childline

‘Tis the season, so don’t even try to resist… oh no, oh no… Instead embrace that Christmas sparkle. Don’t be a grinch saying ‘where’s me jumper?’, instead get it on for Childline this Christmas…

Getting dressed up is all part of Christmas fun. We’ve thought of the perfect way for you to show off your fabulously festive attire by hosting a Christas Jumper Day in aid of Childline your workplace, school, club or creche. You can even do it virtually for colleagues who aren’t in the office.

Everyone is invited to this fundraiser for Childline, Ireland’s only 24/7 listening service for children and young people.

Go to https://www.idonate.ie/event/childlinechristmasjumperday to set up your fundraising page. When you create your page, Childline by ISPCC will be in touch to help you pick a date for you and your colleagues, friends or family and can post out posters, stickers and balloons if needed!

We will also send you email signature, a zoom/teams background if needed as well as digital posters and proposed social media posts.

We’ve made our list, you see, and we’ve certainly checked it twice!

Together we can make a real difference for children and young people throughout Ireland.

ISPCC needs to raise over 75% of its funding through donations each year to ensure we can be there to support children and young people 24-hours a day, 365 days of the year.  We rely on the generosity of the public and are grateful for all support. We encourage children to reach out for any reason.

ISPCC welcomes Budget proposals for improved mental health services for children and young people but notes there’s more to be done

ISPCC welcomes Minister Mary Butler’s Budget 2024 announcements for children and young people’s mental health, in particular the creation of a new central referral mechanism. This will allow the HSE to triage referrals to the right service ensuring what the Minister refers to as a ‘no wrong door’ approach. We know first-hand of the frustrations of children and families when they are trying to access appropriate support and end up being moved around from waiting list to waiting list.

The allocation of funding for a new mental health app is positive and ought to help with signposting users to the services and supports that are available.  

We also welcome the Minister’s comments on the important role NGOs, such as ISPCC, play in the delivery of mental-health support services in the community. As an organisation dedicated to supporting children and young people, ISPCC recognises the need for systemic change in how we, as a society, address mental-health concerns. Therefore, it is heartening to hear that a new head has been appointed to lead the work on reforming child and youth mental health.

The Budget 2024 investment is a welcome successor to that contained in Budget 2023. Then, funding was allocated for the first ever Clinical Lead for Youth Mental Health and the establishment of a dedicated National Office for Child and Youth Mental Health. These are both key steps in providing leadership and oversight in this area.

ISPCC Head of Policy and Public Affairs Fiona Jennings says that “we recognise the systemic challenges our mental-health sector faces and believe these can only be overcome by a concerted effort among all stakeholders. The announcement of a triage service to help direct children and young people to appropriate services is hugely welcome and will go some way to alleviating waiting lists.

“However, mental health funding remains a long way off from the 10% target of overall health spending by 2025.”

The combination of the proposed triage system, the establishment of the child poverty and wellbeing unit in the Department of An Taoiseach and that mental health may be a spotlight issue in the next national policy framework for children and young people mean that these initiatives ought to go some way to realising the pathfinder way of working and we welcome this.

Children with complex needs are a group of children who will require a particular focus and all efforts must be employed to ensure they do not slip through the cracks.

There has never been a more important time than now to prioritise the mental health of young people, as families face financial uncertainty, young people tackle new levels of social media pressure and they are exposed to the reality of wars and the aftermath of a global pandemic.

At Childline, we are dedicated to helping children with difficult situations and empowering them to strengthen their resilience, equipping them to cope with adversity and to come back even stronger after a difficult or stressful experience.

Childline can be reached online at Childline.ie or by calling 1800 66 66 66.

The service is confidential, non-judgemental and non-directive, meaning it doesn’t tell children and young people how to solve their problems.

Some children may feel that their issue is not important enough to seek support. But we believe everything in life is worth talking about.

Making their mark – the tattoo shops teaming up for Childline

Three tattoo shops in Cork are coming together for one day only to support the fabulous work carried out by ISPCC volunteers on our 24/7 Childline listening service. 

On Friday, October 13, 2023, Black Poppy, Smiley Dogg and Art Lab will donate 100% of their profits to ISPCC. Customers can choose from flash sheets ranging from €60 to €100, while temporary tattoos are also available, including Childline-related symbols and Friday the 13th effects. 

The three shops will be open from 11am to 6pm, and people can donate in each studio when they’re paying for their tattoo. Those who are unable to make the event or want to make an extra donation can go to the Childline idonate page: https://www.idonate.ie/cause/ISPCC

For Dee Byrne of Smiley Dogg Tattoo, teaming up with their supposed rivals was an easy decision. “By uniting with other tattoo studios in the community in support of the Childline fundraiser, we are demonstrating that art, compassion and collective effort can bring about meaningful change,” says Dee. 

She adds that Childline’s mission of providing a lifeline for vulnerable children and adolescents resonates deeply with her and her fellow creatives at Smiley Dogg Tattoo, which has two branches in Cork city – at North Main St and Oliver Plunkett Street. 

“We hope that by engaging in this fundraiser, we can channel our creative passion into making a difference in these young lives. Each ink stroke will serve as a symbol of optimism and hope, a testament to the resilience of these youngsters and a reminder that art can go beyond visual appearances to positively impact lives.”

Dee’s feelings are echoed by Jacob Stahlecker, co-owner of Black Poppy, which is located on Father Matthew St, who says that the artists at the studio have been committed to giving back to our adopted homes and community since it opened in 2020. He is very happy to support the fundraiser for Childline, a service that provides support for all children and young people, no matter what’s on their mind. 

ISPCC needs to raise over 75% of its funding through donations each year to ensure we can be there to support children and young people 24-hours a day, 365 days of the year.  We rely on the generosity of the public and are grateful for all support. We encourage children to reach out for any reason.

 

 

ISPCC and acclaimed author Katie O’Donoghue team up for FREE webinar on coping with anxiety for primary-school teachers and their students

Anxiety can strike even the youngest among us, and it’s never too early to learn coping strategies. So ISPCC and acclaimed author Katie O’Donoghue are collaborating to present ‘The Little Squirrel Who Worried’, a free workshop for primary-school teachers and their students on September 26. 

The one-hour webinar is aimed at children aged between five and eight years of age.  ISPCC parenting leads, Siobhan Harvey and Niamh Clarke, will be joined by Katie O’Donoghue, an author, illustrator and art psychotherapist.  

 The webinar is based on Katie’s debut book ‘The Little Squirrel Who Worried’, the tale of a woodland creature who hasn’t left his nest since last autumn. He needs to gather nuts for the long winter to come but he’s too worried to leave his cosy home.

This well-being workshop combines creative therapeutic activities and storytelling. All that is needed to participate in the webinar are the following:

• Colouring templates, provided by ISPCC

• Sheets of blank paper

• Colouring pens/crayons/markers

• An envelope for each participating child

• Parent information guidance sheet on worry time, provided by ISPCC

This is the latest collaboration between ISPCC and Katie after a successful webinar series earlier this year, which focussed on strengthening resilience and coping with anxiety. 

We at ISPCC know what is worrying children and young people in Ireland; we know what is on their minds and we know how to support them.

Participants who register by clicking here will also be in with a chance to win a signed copy of Katie’s latest book The Little Otter Who Tried, which aims to teach children valuable lessons about self-care, resilience and the best ways of asking for help.

Webinar details are:  

Tuesday, September 26, 11.30am to 12.30pm

Ends

Could you help Childline listen to children?

The Childline listening service is now recruiting volunteers for its offices in Dun Laoghaire, Limerick, Galway, Cork and Drogheda. Our volunteers are dedicated to helping Ireland’s children.

The service provided by ISPCC is always available to any child and young person across Ireland who would like to talk about any topic on their mind.  

Childline’s 24/7 listening service is free and confidential and can be reached online or by phone.  

Volunteers with the service come from all walks of life and are united by one common purpose: to help ensure no child or young person in Ireland has to face their challenges alone.  

An excellent team spirit and sense of support prevails at Childline units throughout the country. Volunteers receive full training in advance of answering their first contact and ongoing support and upskilling thereafter. 

Childline regional supervisor Mary Nolan Durkan says: “Childline volunteers play a vital role in helping to ensure there is always someone there to listen, support and empower children and young people in Ireland when they seek a listening ear. The Childline training course is a comprehensive course which equips volunteers with the skills to deliver a quality service to children.”

One of our volunteers Dee says that she never expected to get so much back from volunteering in her own life. “I have learned so many new skills and made friends from all walks of life. We are all united with a common purpose: to make sure every child has somewhere they can turn.”

Another volunteer Liz says that although she was initially nervous at the thought of becoming a volunteer with Childline, she is delighted that she did it. “People always think that you’re dealing with the most neglected children of society but this is not necessarily the truth, so many children just need to talk. It tugs at my heartstrings that so many children need Childline.”

If you would like more information on becoming a Childline volunteer and helping the service to listen to children and young people, please contact [email protected]

ISPCC says a huge thank you to our fabulous volunteers

This National Volunteering Week (15-21 May, 2023), ISPCC wants to say a huge thank you to all our wonderful volunteers who are always available to listen to children and young people throughout Ireland.

We couldn’t provide the services and support we do without our selfless volunteers who go out of their way time and again to offer support to those who need it, whenever they need it, no matter the reason.

“Our dedicated volunteers and teams around the country listen and support children and young people, no matter what is on their mind or what they may be going through,” says Caroline O’Sullivan, ISPCC Director of Services. “Childline is there, unconditionally for them.  Our online chat service is ideal for children who may feel more comfortable seeking support by typing and messaging about what is going on for them.”

According to Megan Sarl, who has been volunteering with Childline for 10 years, the conversations through online have become increasingly serious, with self-harm a big issue, as well as anxiety, stress over exams and family disagreements also being regularly discussed. For teens, body image and stress over social media is causing a lot of anxiety. 

The Childline 24/7 listening service is anonymous, a fact that Megan thinks really helps children and young people to express what’s on their mind to a supportive listener.

“So many people feel that they can’t talk to others about what’s going on in their lives,” says Val Beegan, a volunteer with Childline’s Limerick unit. Val knows all about what’s on the minds of children and young people as she’s been volunteering with Childline for over 25 years. 

Val has been involved in every type of conversation from children devastated to be thrown out of their friends’ what’s app group to young people wanting to stop self-harming but unable to do so.

They all need to be heard, says Val, and talking can make a real difference. 

ISPCC | Childline.ie and acclaimed author and illustrator Katie O’Donoghue to host series of free resilience-boosting webinars

Digital sessions will equip parents and teachers of primary school children with tools to bolster resilience and provide tips to help manage anxiety 

March 14, 2023 – ISPCC and author and illustrator, Katie O’Donoghue are set to host a series of free webinars for parents and teachers that will provide them tools and tips to help bolster children’s resilience and manage anxiety.  The first in the series which is primarily for parents, will take place on March 28th, 2023.    

 

At ISPCC, we know what is worrying children and young people in Ireland; we know what is on their minds and we know how to support them. Through this series of bespoke webinars, parents and teachers will learn skills and strategies for children between five and 12 years of age who are feeling anxious and who would benefit from a boost in confidence to strengthen their resilience.   

 

ISPCC parenting leads will be joined by author, illustrator and art psychotherapist Katie O’Donoghue, whose second book The Little Otter Who Tried has recently been published by Gill Books.   

 

The Little Otter Who Tried is a beautifully illustrated book that aims to teach children valuable lessons about self-care, resilience and how to ask for help; vital lessons that will be covered throughout the webinar series. Participants will also gain a better understanding of resilience, as well as increased knowledge of coping skills to support children and a toolkit of resources.  

 

Webinar details are: 

Parents – Building Resilience 

March 28th, 7-8pm 

Parents – Managing Anxiety 

April 25th, 7-8pm 

Teaching Professionals 

May 9th, 3-3:30pm where both topics will be covered.

Participants who register will also be in with a chance to win a signed copy of The Little Otter Who Tried. 

To register, follow this link: https://events.teams.microsoft.com/event/49460a06-62b8-4f94-8102-223b6006935e@bb926d5e-af5f-4830-b812-e4d184987285

 

Family relationships, mental/emotional health, and sex, relationships and puberty among the challenges faced by children who turned to Childline this Christmas

Family relationships, mental/emotional health, and sex, relationships and puberty among the challenges faced by children who turned to Childline this Christmas

Family relationships, mental/emotional health, and sex, relationships and puberty were among the issues spoken about by children and young people who turned to the Childline listening service for support over the Christmas period this year.  

Over 70 volunteers across Ireland gave of their time across the period to help ensure no child or young person had to face their challenges alone.  

The 24-hour active listening service is one of the suite of Childline services provided by ISPCC. It is free, non-judgmental and non-directive. 

Childline answered almost 600 online contacts, calls and texts from children and young people across Ireland across December 23, Christmas Eve and Christmas Day.   

ISPCC Chief Executive John Church said: “While Christmas is often a magical time for children and young people, we know from those who turn to Childline that this is not so for many children and young people. They experience challenges to their mental and emotional wellbeing more acutely now than at any other time of the year. They can often feel very alone.

“This year, many children did not wake up the kind of Christmas Day they had dreamed of. They told us of the impact of alcohol or substance misuse in their home, they told us how alone and anxious they felt and they told us how they were missing loved ones. 

“Many children and young people in Ireland felt lonely, stressed and upset this Christmas. Their feelings were exacerbated as they saw families and friends celebrating together and it’s not like that for them. They turned to Childline for a listening ear and a supportive voice to hear them. And our amazing Childline volunteers were there for them 24/7 over December 23, Christmas Eve and Christmas Day – as they are throughout the Christmas period. 

“We are so thankful for the incredible dedication of our Childline volunteers. They leave their own families at Christmas to ensure that there is always someone to listen when a child or young person needs them. 

 “On behalf of all the children and young people who Childline supports, we would like to say thank you to the people of Ireland for all they do to help keep the service here 24 hours a day, every day. We are sincerely grateful to you for helping to ensure children and young people have someone to turn to, always.” 

To support Childline and help keep volunteers listening to children and young people 24 hours a day, 365 days a year in 2023 and beyond, visit ispcc.ie 

Childline’s 24-Hour Support Line can be reached by: 

Chatting online at Childline.ie 

Calling 1800 66 66 66 

 

ISPCC responds to concerning insights from Hotline.ie’s annual report for 2021

ISPCC responds to concerning insights from Hotline.ie’s annual report for 2021

Hotline.ie’s 2021 ‘People Not Pixels’ annual report highlights how the team has classified and removed 25% more child sexual abuse material online this year than in the previous 21 years combined. 

The prevalence of this type of material online can be retraumatising for the children depicted in the material as it is shared and reshared online, along with the real-world harm caused to them. Such material can also be distressing for those who are exposed to it, unwillingly.

ISPCC is particularly concerned with the finding that one in four of the child sexual abuse material online reports appeared to have been generated by children themselves. Hotline.ie states that within these reports there were signs of grooming behaviour by adults in the form of instructions and threats. 

Fiona Jennings, Senior Policy and Public Affairs Manager said: “We commend the dedicated and committed team at Hotline.ie for their stellar efforts in carrying out this important work. The findings from their ‘People Not Pixels’ annual report ought to get the attention and warranted action from legislators. All agencies working to identify and support victims and to identify perpetrators, along with law enforcement, must be resourced accordingly to carry out this vital work.”

ISPCC is proud to partner with Hotline.ie along with Webwise and the National Parents Council Primary in the Irish Safer Internet Centre, each bringing their individual expertise to the table in trying to combat this abuse and exploitation online and support all those who are affected by it. 

Fiona Jennings continued: “As a society, we must do better to work with everyone affected by child sexual abuse online. Education is crucial but it must not be left solely to children to stop this abuse. We all have a role to play and must stand together against such abhorrent crimes. 

We know from the children who get in touch with Childline that they can often be confused and indeed unaware of the harm being caused to them. There must be no place for ambiguity – these are real children with real abuse and harm being caused to them, with real trauma and physical and psychological impacts. These crimes are not victimless.”

ISPCC reiterates its call for a national strategy on child sexual abuse as per the recommendation of the Garda Inspectorate if we are to meaningfully tackle this problem.

ENDS 

Notes to Editors:

ISPCC Senior Policy and Public Affairs Manager Fiona Jennings is available for comment or interview. 

For more information

please contact Rowena Walsh, ISPCC Marketing and Communications Coordinator. Tel: 087 3157552 

Email: [email protected]

About ISPCC

ISPCC is a charity dedicated to enhancing the lives of children and young people.

The charity provides a suite of Childline services and supports for children and young people up to and including those aged 18 years of age.  

All services and supports champion prevention and early intervention, focusing on strengthening resilience and developing coping skills that will last a lifetime.

Childline’s 24-hour support line can be contacted for FREE, 365 days a year 24/7.  Children can chat online at childline.ie or call 1800 66 66 66.

ISPCC provide services, supports and programmes for parents/carers and those working or volunteering in child and youth settings, for example schools, clubs, crèches etc.

Through its policy and public affairs work, ISPCC advocates for meaningful change for children and young people now and leaves a legacy of improved experiences for future generations.