Family relationships, mental/emotional health, and sex, relationships and puberty among the challenges faced by children who turned to Childline this Christmas

Family relationships, mental/emotional health, and sex, relationships and puberty among the challenges faced by children who turned to Childline this Christmas

Family relationships, mental/emotional health, and sex, relationships and puberty were among the issues spoken about by children and young people who turned to the Childline listening service for support over the Christmas period this year.  

Over 70 volunteers across Ireland gave of their time across the period to help ensure no child or young person had to face their challenges alone.  

The 24-hour active listening service is one of the suite of Childline services provided by ISPCC. It is free, non-judgmental and non-directive. 

Childline answered almost 600 online contacts, calls and texts from children and young people across Ireland across December 23, Christmas Eve and Christmas Day.   

ISPCC Chief Executive John Church said: “While Christmas is often a magical time for children and young people, we know from those who turn to Childline that this is not so for many children and young people. They experience challenges to their mental and emotional wellbeing more acutely now than at any other time of the year. They can often feel very alone.

“This year, many children did not wake up the kind of Christmas Day they had dreamed of. They told us of the impact of alcohol or substance misuse in their home, they told us how alone and anxious they felt and they told us how they were missing loved ones. 

“Many children and young people in Ireland felt lonely, stressed and upset this Christmas. Their feelings were exacerbated as they saw families and friends celebrating together and it’s not like that for them. They turned to Childline for a listening ear and a supportive voice to hear them. And our amazing Childline volunteers were there for them 24/7 over December 23, Christmas Eve and Christmas Day – as they are throughout the Christmas period. 

“We are so thankful for the incredible dedication of our Childline volunteers. They leave their own families at Christmas to ensure that there is always someone to listen when a child or young person needs them. 

 “On behalf of all the children and young people who Childline supports, we would like to say thank you to the people of Ireland for all they do to help keep the service here 24 hours a day, every day. We are sincerely grateful to you for helping to ensure children and young people have someone to turn to, always.” 

To support Childline and help keep volunteers listening to children and young people 24 hours a day, 365 days a year in 2023 and beyond, visit ispcc.ie 

Childline’s 24-Hour Support Line can be reached by: 

Chatting online at Childline.ie 

Calling 1800 66 66 66 

 

ISPCC responds to concerning insights from Hotline.ie’s annual report for 2021

ISPCC responds to concerning insights from Hotline.ie’s annual report for 2021

Hotline.ie’s 2021 ‘People Not Pixels’ annual report highlights how the team has classified and removed 25% more child sexual abuse material online this year than in the previous 21 years combined. 

The prevalence of this type of material online can be retraumatising for the children depicted in the material as it is shared and reshared online, along with the real-world harm caused to them. Such material can also be distressing for those who are exposed to it, unwillingly.

ISPCC is particularly concerned with the finding that one in four of the child sexual abuse material online reports appeared to have been generated by children themselves. Hotline.ie states that within these reports there were signs of grooming behaviour by adults in the form of instructions and threats. 

Fiona Jennings, Senior Policy and Public Affairs Manager said: “We commend the dedicated and committed team at Hotline.ie for their stellar efforts in carrying out this important work. The findings from their ‘People Not Pixels’ annual report ought to get the attention and warranted action from legislators. All agencies working to identify and support victims and to identify perpetrators, along with law enforcement, must be resourced accordingly to carry out this vital work.”

ISPCC is proud to partner with Hotline.ie along with Webwise and the National Parents Council Primary in the Irish Safer Internet Centre, each bringing their individual expertise to the table in trying to combat this abuse and exploitation online and support all those who are affected by it. 

Fiona Jennings continued: “As a society, we must do better to work with everyone affected by child sexual abuse online. Education is crucial but it must not be left solely to children to stop this abuse. We all have a role to play and must stand together against such abhorrent crimes. 

We know from the children who get in touch with Childline that they can often be confused and indeed unaware of the harm being caused to them. There must be no place for ambiguity – these are real children with real abuse and harm being caused to them, with real trauma and physical and psychological impacts. These crimes are not victimless.”

ISPCC reiterates its call for a national strategy on child sexual abuse as per the recommendation of the Garda Inspectorate if we are to meaningfully tackle this problem.

ENDS 

Notes to Editors:

ISPCC Senior Policy and Public Affairs Manager Fiona Jennings is available for comment or interview. 

For more information

please contact Rowena Walsh, ISPCC Marketing and Communications Coordinator. Tel: 087 3157552 

Email: [email protected]

About ISPCC

ISPCC is a charity dedicated to enhancing the lives of children and young people.

The charity provides a suite of Childline services and supports for children and young people up to and including those aged 18 years of age.  

All services and supports champion prevention and early intervention, focusing on strengthening resilience and developing coping skills that will last a lifetime.

Childline’s 24-hour support line can be contacted for FREE, 365 days a year 24/7.  Children can chat online at childline.ie or call 1800 66 66 66.

ISPCC provide services, supports and programmes for parents/carers and those working or volunteering in child and youth settings, for example schools, clubs, crèches etc.

Through its policy and public affairs work, ISPCC advocates for meaningful change for children and young people now and leaves a legacy of improved experiences for future generations. 


ISPCC welcomes the signing into law of the Online Safety and Media Regulation Act

glossary
glossary

ISPCC welcomes the signing into law of the Online Safety and Media Regulation Act

On Saturday, December 10, President of Ireland Michael D. Higgins signed the Online Safety and Media Regulation (OSMR) Act into law. 

ISPCC welcomes the signing into law of this important act and thanks public representatives and stakeholders for their sustained engagement to better understand why such legislation was needed. 

John Church, ISPCC Chief Executive said: “This act is a crucial piece of work designed to improve the safety and experience of children and young people in the ever-evolving digital environment. At ISPCC, we believe that the signing into law of this act represents a hugely positive day for children and young people in terms of the online products and services they use.”

Prior to the genesis of this extremely important act, ISPCC had become increasingly concerned about the lack of attention being paid on a governmental level to the safety of children and young people when online. In particular the harmful content they were increasingly being exposed to and the harmful conduct they were expected to deal with – often alone with minimal support from hosting platforms. 

ISPCC was grateful to have the opportunity to share these concerns to the then Committee on Children and Youth Affairs when it began to examine this complex issue. 

In particular, ISPCC commends Minister Martin for taking on the expert panel’s view of the feasibility of an individual complaints mechanism in the act and bringing forward an amendment to provide for this vital online child protection measure. ISPCC was steadfast that failing to provide for such a provision would be leaving our children alone to deal with big platforms to get cyberbullying content removed. 

John Church continued: “We know first-hand through our suite of Childline services the impact such harmful behaviour online can have on those who are targeted in this manner. It is all our responsibility as adults to ensure that there is a safe digital environment for children and young people. They deserve nothing less than this.”

ISPCC has advocated strongly for the inclusion of both an individual complains mechanism and an Online Safety Commissioner and will continue working to ensure that children and young people can avail of the opportunities the digital environment offers in a safe and meaningful way. 

However, there is still much to do. We need an updated action plan on online safety, the Online Safety Commissioner must be sufficiently resourced and proposed binding codes must be fit for purpose. 

ISPCC has worked on this issue for many years and appreciates the complexity and nuances of the policy responses required. We would also like to acknowledge the legal support we received from the Public Interest Law Alliance (PILA) and in particular Eithne Reid O’Doherty BL. The signing into law of this Act shows that when children talk to us and tell us about their issues, we act accordingly to bring about meaningful change for them.

ENDS

Notes to Editors:

ISPCC Senior Policy and Public Affairs Manager Fiona Jennings is available for comment or interview. 

For more information please contact Rowena Walsh, ISPCC Marketing and Communications Coordinator. Tel: 087 3157552 

Email: [email protected]

About ISPCC

ISPCC is a charity dedicated to enhancing the lives of children and young people.

The charity provides a suite of Childline services and supports for children and young people up to and including those aged 18 years of age.  

All services and supports champion prevention and early intervention, focusing on strengthening resilience and developing coping skills that will last a lifetime.

Childline’s 24-hour support line can be contacted for FREE, 365 days a year 24/7.  Children can chat online at childline.ie or call 1800 66 66 66.

ISPCC provide services, supports and programmes for parents/carers and those working or volunteering in child and youth settings, for example schools, clubs, crèches etc.

Through its policy and public affairs work, ISPCC advocates for meaningful change for children and young people now and leaves a legacy of improved experiences for future generations. 

Childline introduces Ukrainian services for families and children in need

In a time of great turmoil and change, Childline is here for every child and young person – including those making a new life in this country.

Childline has updated it’s extensive suite of services to accommodate the growing number of children, young people and families seeking refuge in Ireland from the war in Ukraine.

New additions to our services include the following: 

  • Selected sections of the Childline website have been translated into Ukrainian including sections on what Childline is; limits of confidentiality; how to access all Childline services, our privacy statement and in particular, how to register and login for live chat and text services online.
    (As part of this translation, there will be an explanation that while the phone service is English-speaking, we can engage in their language through the 24 hour text and chat service)

  • 24 hour active listening Text and Chat line available on a 24-hour basis to engage with the child in their language

  • Provision of a 24-hour helpline to children – English speaking only – 1800 66 66 66

  • A Parent’s Support Line that will operate from 9am – 1pm Monday to Friday

  • Parenting Supports – in particular the development of content / articles translated into Ukrainian on topics of particular interest to this particular group and made available on the Parenting Hub of ispcc.ie e.g. How to create happy moments for your child during stressful times

  • E-therapeutic support (one-to-one support) delivered to children virtually. Interpreters where required will be utilised during these sessions. We have recruited Ukranian, Hungarian and Russian-speaking volunteers who are currently going through garda vetting – these volunteers will be utilised in Teams therapeutic sessions with children and families

  • Future plans include the expansion of the Ask Alex service for children arriving from the Ukraine who cannot speak English. Within this service “Alex”  responds to a selection of questions posed by children on Childline.ie. All these questions and responses are publicly available at Childline.ie for all children and young people to see. This is very beneficial to some children who may not be ready to take that first step of reaching out for support. This service will be made available in Ukrainian

  • We also plan to develop video content (in Ukranian) on coping skills and mindfulness practices which will be available on Chidlline.ie and shared widely (via social channels).

Director of Services, Caroline O’Sullivan said:

“Childline services are available 24 hours a day to any child living in Ireland. We are delighted that we are able to extend these services to children and families who have arrived or are arriving from Ukraine.

“We are very grateful to St. Patrick’s Mental Health Services for their financial support in the development of these services and for the positive response we received to our call for volunteers who speak Ukranian. It is through this volunteer effort that we can provide this extension of services nationally.”

ISPCC cautiously welcomes pivotal moment for children’s safety as Online Safety Commissioner set to be established this year

Online Safety Commissioner
Online Safety Commissioner

ISPCC has cautiously welcomed a significant step forward for children and young people’s online safety in response to the Government’s publication today of the Online Safety and Media Regulation Bill.

The bill will see an Online Safety Commissioner established to regulate online services whilst reducing the proliferation of harmful content through binding online safety codes.

The Minister for Tourism, Culture, Arts and Media, Catherine Martin, will be establishing the Online Safety Commissioner on an administrative basis which will allow for recruitment to take place immediately and not result in an even lengthier period before there is a regulator in place.

Whilst the bill does not include the provision of an individual complaints mechanism, which ISPCC has campaigned for over many years as a means of ensuring children and young people who suffer the devastating impacts of cyberbullying can have their experiences heard and addressed appropriately, the Minister has chosen to establish an expert advisory group to examine the issue and report back to her with recommendations on how best to address the matter.

John Church, Chief Executive of ISPCC, said; “When we presented to the Joint Oireachtas Committee on Tourism, Culture, Arts, Sport and Media in May last year, we shared the story of one such young person, Kate, who told us she felt driven to self-harm by the targeted, persistent and all-encompassing bullying she was experiencing across multiple online platforms daily. Individually, the messages Kate was receiving did not meet the investigation thresholds of many of the platforms and sites she used to warrant any action. Viewed in their totality, however, the damage they caused was clear to see.

“Key stakeholders, including ISPCC, went to great lengths in highlighting this substantial flaw in the General Scheme of the bill, including sharing a legal opinion obtained by us clearly showing that the Government is legally obliged to provide for such a system.

“Children and young people have a right to be safe and a right to be heard. Yet, we know these rights are being systematically violated online. Ireland has a bleak history of not listening to children and young people and not acting in their best interests. It is reprehensible thus to see that these failures are continuing into 2022, with the Government approving the publication of such a bill without provision for an individual complaints mechanism. Rather than ensuring those who experience cyberbullying will have access to meaningful redress, this legislation will instead facilitate their continued harm unless and until it includes such a procedure.”

The ISPCC has been to the fore in campaigning for children’s protection online for many years now and will continue to do so until children are able to avail of all the benefits and opportunities being online offers, in a safer and better supported manner. We will take some time now to review the details of the bill and look forward to continuing to contribute to it as it makes its way through the Houses.

Childline is always here for every child and young person in Ireland, for whatever might be on their mind. The listening service can be reached at any time of the day or night online, by phone or by text. For service details, see Childline.ie.